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Some 40,000 customers have left Danske Bank Danmark since it introduced its new strategy of thinning out its portfolio of smaller customers, according to its interim accounts for the first six months of 2013.
“Customers with a very small business volume tend to gather their business with their primary bank and may thus decide to leave Danske Bank. In the first six months of 2013, some 40,000 customers left Danske Bank in Denmark,” the report says.
